Category Archives: Apps

trends and app reviews and websites.

Little Cab app reviews

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Honest Little Cab app reviews. Little Cab was the first Kenyan taxi app to follow in the footsteps of Uber and Bolt (formerly Taxify). It was created by Craft Silicon, a tech company based along Musa Gitau Rd, Westlands area.

Little Cab taxi services review

The taxi service now operates in Tanzania, Ethiopia, Tanzania and Somalia. Little Cab diversified its ride hailing services to include the following services to include the following:

  1. Taxi rides
  2. Courier services and deliveries
  3. Shuttle services within Nairobi
  4. Intercity shuttle services (Nairobi, Nakuru, Eldoret)
  5. Company transportation under the Little Cab corporate
  6. Ambulance
  7. Electric bicycle rentals
  8. The Little Cab taxi app operates in Nairobi, Nakuru, Eldoret, Nyeri and Mombasa.
  9. Little Movies entertainment
  10. Little Pay

The Little Cab app operates on a No Price Surge policy during peak demand hours. Customers also have the option of choosing a preferred driver.

The deliveries option caters for both corporates and individuals for various products such as food, drinks, groceries, and gas.

The Little Cab reviews show it has slightly higher charges compared to its main competitors such as Uber and Bolt. Its probably because the app doesn’t increase prices unreasonably during peak hours.

The app does not also have as many drivers as the main competition. It has slightly just over 500,000 downloads on Google Play for consumers. These users may find it frustrating finding a driver at any given time, thus causing inconveniences.

Little probably needs to put more effort in recruiting drivers to avoid inconveniencing users who resort to the other taxi services.

Some users have also complained about bugs whenever the Little Cab app is updated. Such bugs affect location selection, location suggestions and links that don’t make sense to the user, and app switching without warning or timing out.

Little Cab app reviews have rated it at 2.5 stars on Google Play and 4.7 stars on App Store. Please leave your review below from your experience to help other users and the company.

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MyDawa app reviews

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Honest MyDawa app reviews by users. The MyDawa app enables Kenyans to order medicine online. The creators of the app say this helps customers to not waste time looking for particular medicine from chemist to chemist.

How MyDawa app works

Just like other online shopping platforms, MYDAWA requires you to create an account and fill the following personal information in the customer information form:

  1. Your name
  2. Gender
  3. Email address
  4. Account password
  5. Mobile phone number
  6. Date of birth

A one-time password or code is sent to your mobile number. You will have to enter the code sent for you to complete your registration.

Once one has registered an account, you can now order any product from the MyDawa app which is downloadable from Google Play Store, or from the website.

Ordering products

The MyDawa online shop offers prescription medicine as well as other health, beauty and wellness products. When logged in from your account, you can order any of the products. If it is prescription medicine, you can either search for it directly by typing, attaching a photo of the prescription, or scanning the prescription packet.

Add all the products you have selected to your cart. Once satisfied, pay via the MyDawa MPESA Paybill 770700 and check out. You can also use Bonga Points, Airtel Money, Visa, Mastercard, Umba Pay or your health insurance.

Delivery

The app say that they deliver at any point of your convenience within 4 hours. You are the one who selects delivery point as they can deliver anywhere and at any time according to information on their website. 4 hours might seem a long time though if your medicine is for an emergency.

Some MyDawa app reviews also show some customers being told there is no delivery point for selected locations. You therefore have to verify to make sure your location has a delivery point.

MyDawa used to do free deliveries but that changed with time. Some customers are also frustrated with delays in deliveries sometimes.

The online platform also offers customers authentication services where one can enter the unique code of a product and send it to 70077 to verify whether it is a genuine product.

Limitations of purchase on MyDawa app

MYDAWA only allows purchases for the use of the customer and not for resale. It may also cancel your transaction if they deem it necessary to do so.

Recent MyDawa app reviews show that an update has compromised the efficiency of the app. There is increased frustration with filling in personal information, login, downloading info, and even searches for products. All these used to work well before the update, so probably it wasn’t tested well before rolling it out. The frustrations after the update account for a majority of the negative reviews pushing it to 2.7 stars rating on Google Play.

Please leave your MyDawa app reviews below from your experience to help others and the company make better decisions.

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Glovo Kenya reviews

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Honest Glovo Kenya reviews by users. Glovo Kenya is a subsidiary of Glovo app, a Spanish start-up launched in 2015. Its headquarter is in Barcelona, a tech leading city. It has over 10,000 employees.

How the Glovo delivery app works

Glovo is a delivery app that enables you to shop and complete purchases. The app then delivers your shopping to your door making online shopping efficient. It connects merchants to consumers without the two parties meeting.

This is an on demand app that works just like taxi hailing apps.

Positive Glovo reviews

Glovo Kenya reviews were raving when it launched in Nairobi , ridiculously charging KES 50 – KES 100 for door deliveries within the city. This was way below the KES 250 – KES 350 traditional courier services charged.

The Glovo app delivers both edible products, ie foods, drinks, as well as other normal courier services. Traditional courier services do not deliver foods and drinks and some do not deliver breakables.

The positive side of the delivery app is that a user can order for anything at any time. Customers sometimes enjoy free delivery offers. The most popular product on the app is Glovo Foods.

Negative reviews

Food delivery is a challenging business and has been the main challenge for most delivery apps, including this one. Glovo Kenya reviews show sometimes food delays, or the food is low quality. Sometimes it’s either burnt or less than the quantity requested.

Customers also complain of orders being pushed probably because the restaurant wasn’t ready, and it becomes worse since one cannot cancel an order in progress.

The inability of the app to save items during shopping, so that in case of an interruption one can continue, annoys users. One always has to start afresh.

While the app is working to improve, customer care hasn’t been the best according to reviews. Especially when one is unhappy with orders. Glovo Kenya has a 4.4 stars rating on Google Play.

Have you had an experience with Glovo Kenya? Leave your reviews below to help other customers and the company make better decisions.

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Timiza loan app reviews

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Honest Timiza loan app reviews. The Timiza app is a product of ABSA Bank of Kenya, a member of ABSA Group Ltd (formerly Barclays Africa).

The app is downloadable on Play Store and App Store. You can also access the services on the app by dialling the Timiza loan USSD *848#.

Timiza loan app charges an interest of 6.17 percent pm for any amount. All instant loans are payable within 30 days. After opening your account, it is supposed to be active lest the bank declares it dormant if not used for 12 consecutive months. Thereafter, the bank closes it.

Timiza account holders can get loans from KES 50 to KES 1,000,000. The ban determines the loan amount one qualifies for using various parameters, including CRB status.

A quick look at Timiza loan app reviews shows some complaints of the app sometimes failing partially or wholly. For instance, some users could not transact anything including buying airtime or paying bills. Sometimes the app just freezes leaving the user in the blue when they need it most.

Another review shows a loan repayment wasn’t captured and a rollover fee for late repayments applied to a customer’s account.

From the Timiza loan app reviews, it appears the loan facility is welcome but the app is failing its mission. Lots of work in progress.

Have you used the Timiza loan app before? How is your experience on customer care, products and access? Share your reviews below to help other customers and the app developers.

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KCB Mpesa app reviews

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Honest KCB Mpesa app reviews. The KCB Mpesa loan facility used to charge an interest rate of 4.08 percent pm but was reviewed August 2019 to 7.05 percent pm.

One can hold money in the KCB Mpesa account once it is active. Such money cannot however earn any interest until you lock the account making it a Savings account. Once locked, you may not be able to withdraw freely until the set time has lapsed.

Also, if you have to close your account, you won’t do it from the comfort of your living room the way you did when opening. You must visit a Safaricom Retail Shop for account closure, just the same case for M-Shwari.

The maximum amount you can save on KCB Mpesa app fixed savings is KES 250,000, earning interest at 6.3 percent pm. You can borrow as low as KES 50 and a maximum of KES 1,000,000. The borrower chooses the timeline within which they want to repay.

KCB Mpesa app reviews on social media indicate that the loan app becomes unfriendly if one falls behind with loan repayments. One may not even be allowed to borrow again. Sometimes, cash is taken from other user accounts to repay the loan.

Users have also pointed to insecurity issues that anyone with access to your phone may be able to transact. Apart from that, the app does not confirm the recipient’s account name making it possible to complete wrong transactions. This is common in most loan apps.  

Have you had an experience with the KCB Mpesa loan app? Please share your review below to help other consumers as well as the app.

KCB app

Rated 3 out of 5
May 27, 2022

The app was working well on my android phone but I was unable to activate it on iPhone, I don’t know what the problem is.

LC

Okoa Stima app reviews

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Honest Okoa Stima app reviews. Okoa Stima app enables one to buy electricity tokens on credit.

The app ranks as the most expensive digital lending app by the Kenya Bankers Association (2019). The app attracts an interest rate of 43.4 percent pm. This translates to a whopping 521 percent interest per year.

You can borrow between KES 100 – KES 2000 to settle your electricity bills. Both prepay and post pay Kenya Power customers can use the service. Repayment period is seven days with 10 percent interest over the borrowed amount. If you fail to pay within agreable time, a penalty of 10 percent of original amount applies.

This means if you pay KES 1000, you will receive tokens worth KES 900 as charged by Kenya Power.

Okoa Stima is a Safaricom product. Safaricom makes it possible for customers to buy power tokens from Kenya Power on credit. The top up can be via the Safaricom app or through the USSD.

Okoa Stima USSD code is *885# which gives you the option of registering using your ID na metre number.

Have you used the this app before? How was your experience? Leave your Okoa Stima app reviews below to help other customers.

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inDriver taxi app reviews

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Honest inDriver taxi app reviews. inDriver is an app with Russian origins. It is among the most downloaded taxi hailing apps around the globe.

inDriver has the most fascinating founding stories that is way different from the likes of Bolt, Uber and Lyft. It was more of a people driven initiative during a cold season in Siberia. Drivers increased charges during this season.

College students not ready to pay hefty fares created a group on one of Russia’s social networks, which they nicknamed ‘Independent Drivers.’ From the social network, people could share trips and get lower fares. Read the detailed story here.

The difference between inDriver and its competitors such as Bolt is that the commuter chooses the amount of fare they are ready to pay. inDriver drivers see the request and decide to negotiate the amount, ignore the request or agree to the fare.

If there are more than one driver accepting a trip, the commuter chooses the driver they like.

inDriver taxi app reviews show it is preferable by long distance travellers. inDriver made entry into Africa through Tanzania in 2018, before setting shop in South Africa. Nairobi was its third city on the continent, and it continues to expand.

Have you used the inDriver taxi app services? Please share a review of your experience to help other users make informed choices.

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Bolt taxi app reviews

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Honest Bolt taxi app reviews in Kenya. One of the most successful taxi hailing ride services started under the brand name Taxify in 2014. The cofounder is Estonian Markus Villig.

Years of investment and expansion has made Bolt one of most used taxi apps in the world. In Kenya, the app operates in the major towns. It is one of the two most used ride hailing apps alongside Uber.

Bolt gives commuters various options in the choice of vehicles and motorcycle at different prices. The aim is to offer the lowest prices to attract more. This has seen most of the cars used by drivers reduce by engine size and room to 600cc.

Before rebranding, Bolt was a regular mention of bad behaviour by drivers and it has struggled to shake off this disrepute. Bolt taxi app reviews on social media are a mix of complaints by passengers of its inability to shield customers from bad treatment.

At one point, the company introduced Bolt Plus option which ‘boasts higher-class vehicles, more leg room and highest rated drivers.’ This meant better service came at a higher cost.

The Bolt app drivers have also again and again staged protests over low commissions by the company.

Have you used the Bolt taxi app before? Help other commuters make best choices and the company to make better decisions.

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Swvl app reviews

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Honest Swvl app reviews by users. Swvl is a taxi app service for commuters who want to use organized shared bus transport. It was founded in Egypt and launched in Kenya in February 2019.

After downloading the app and registering, you can use it anytime on established routes. You register as you would on a taxi app such as Uber or Bolt. Then you choose your route, destination, time and pick up point. The app notifies the next driver on the route about a waiting passenger.

Swvl currently operates in Nairobi and also serves long distance travellers to Nakuru and Eldoret. The app also provides chartered bus services. There are plans to explore more routes.

Swvl app reviews show that many passengers avoiding the chaotic Nairobi public transport system appreciate the service. However, the taxi app hasn’t gone without challenges. For instance, Swvl buses nowadays stop at every stage picking up passengers like the normal matatu would do.

The company has also made it difficult for passengers to communicate with management due to lack of dedicated customer service phone line. App users either have to contact the company on Facebook or Twitter or through the app itself.

Sometimes, there are no Swvl app operators on some routes. This happens when Swvl operators pack their buses during non-peak hours.

Have you used Swvl taxi app before? How was your experience? Help other commuters and the company with honest feedback below.

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The most visited website in the world 2021

There has been a coup in the most popular website in the world ranks as at December 2021. Yes, TikTok is now the most visited website in the world toppling long-time king, Google. This is according to ranking tracker and IT security company, CloudFlare.

The Chinese social media website has been on top of the world since August. It at first knocked Google off the top spot in February and March before slumping, and then regaining the spot in June before falling off in July. In August when it regained the top spot again, it hasn’t fallen off for five consecutive months.

The Covid-19 pandemic is assumed to be the biggest factor driving traffic to TikTok as most countries experienced lockdowns and people sought out social entertainment. Unsurprisingly, another entertainment website, Netflix, was among those whose rise soared.

Below is a list of the most visited websites in the world according to CloudFlare:

1. TikTok.com
2. Google.com
3. Facebook.com
4. Microsoft.com
5. Apple.com
6. Amazon.com
7. Netflix.com
8. YouTube.com
9. Twitter.com
10. WhatsApp.com

The accuracy of web traffic however remains a contested issue as it is never precise. Results will always depend on the tools you use. For instance, Alexa shows that in the last three months, TikTok was only the 62nd most popular website in the world. (Alexa.Com will be discontinued in early 2022 giving opportunity to emergence of new web traffic trackers)

Bolt taxi app makes bold expansion into Kenyan rural towns and ride categories

Ride hailing app Bolt is continuing with its onslaught in the Kenyan market expanding deeper into rural towns and at the same time expanding its ride choices. Just a few months after getting into Kisumu, Thika and Kakamega, the cab hailing service announced entry into Meru, Karatina, Embu, Nyeri and Nanyuki towns in central Kenya, as well as the coastal towns Kilifi and Malindi.

Major Kenyan towns have seen their statuses improve since the promulgation of the 2010 Constitution which paved way for the creation of counties and county governments. With expanded job opportunities around the country, the new administrative units and the resultant economic ripple effect across many sectors call for the need for affordable, convenient transport. And Bolt is exploiting this opportunity to the fullest, an approach almost similar to that taken by the successful Equity Bank.

We continue to scale up our operations for the benefit of our customers. Our core business is to provide reliable, safe, and affordable transportation services to everyone. We are excited to make travel easier and quicker across the country during this festive season.

 Bolt Country Manager, Ola Akinnusi

The new Bolt Lite and Bolt Plus ride categories

Bolt taxi app has now introduced two new ride types in Nairobi in what the company says expands the offering options on its app.  The Bolt Lite and the Bolt Plus categories were announced today and are already functional.

According to the company, “Bolt Lite offers a highly affordable ride for everyday journeys, while Bolt Plus boasts higher-class vehicles, more leg room and highest rated drivers.”

We checked the rates and found out that the Bolt Lite does not have much fare difference with the normal ride, but the Bolt Plus had a difference of about plus 40 percent on the higher side at that particular time.

Delivery app Glovo open for business in Mombasa

Delivery app Glovo seems to be doing well in the Kenyan market given its ability to attract more venture investment and expand to other towns. If you have ordered anything online in Kenya, you would understand why trustworthy delivery is a big deal. Especially when it comes to perishables such as groceries, drinks and food.

To say the least, you would have a better chance of being happy in the afternoon if you ordered food via Glovo than these other apps that have actually been in the market longer. And you don’t want your food to arrive appearing as if the rider picked some pieces of your meat. Glovo prices are ridiculously low too.

When it launched in Nairobi, it had delivery prices of as low as KES 50. Most courier services charge at least KES 250. And this came with good reviews from users. Mombasa should therefore be game.

The app had already raised KES 17 billion in a series D funding in May 2019 for its operations in Kenya, Tanzania, Nigeria and Ghana. That’s quite some good money.

Glovo Kenya General Manager William Benthall is confident that the Mombasa venture is a good start in the expansion strategy that intends to cover all Kenyan towns.

Most of the big business partnering with Glovo such as Naivas Supermarket, Java House, Chicken Inn among others already have footprints in most of the major towns including Mombasa.

“We are continually onboarding more partners so as to serve our customers better and offer the best delivery services in the country,” says Benthall.