InfoHub, Safaricom

How MPESA Global mobile money service works

MPESA Global is a mobile phone money transfer service by Safaricom that enables one to send or receive money in Kenya, Rwanda, Uganda and Tanzania from the rest of the world. This is how MPESA Global mobile money service works: you can either send money from your mobile phone to any destination worldwide using selected money transfer services or receive money in the same way. You have to be a registered MPESA user for you to receive money from abroad.

How to register for MPESA Global services

Safaricom does not register you automatically for the MPESA Global service. You should therefore register yourself in case you have not so as to send the money directly from your phone. This does not however mean that if you have not registered for the particular service, you are unable to receive funds. As long as you are a registered MPESA user, you can still receive funds on your mobile.

To register:

  • Dial *840#
  • Accept the terms and conditions for the service.
  • Select Send money abroad

Alternatively, you can use the MySafaricom App

  • Select MPESA
  • Select MPESA Global
  • Accept terms and conditions to opt in

Once registered, you can send money to MPESA recipients from wherever you are. You are allowed to send KES 101 – 70,000 in a single transaction.

What are MPESA Global charges and rates

Below are the MPESA Global charges in Kenya Shillings

MIN MAX Charges
101 5000 100
5001 15000 250
15001 35000 350
35001 70000 500

How to send and receive MPESA money by Western Union, Paypal, banks and similar services

Safaricom MPESA has agreements with several money transfer services and banks that allow one to send and receive cash. Below is a list of online payment systems, banks in select countries, and money transfer services that currently work with MPESA:

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Currently MPESA Global works with banks in the United Kingdom, China, the United Arab Emirates, and Germany. You can access the bank service only on MySafaricom app.

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