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How to Register for Certificate of Good Conduct

Many national government, county government, and even non-governmental organisations request for a certificate of good conduct during job applicant vetting processes. The certificate is provided by the Directorate of Criminal Investigation based along Kiambu Road. Application for the certificate of Good Conduct is done online on eCitizen. There are several requirements for you to complete your application:

Documents required to apply for certificate of good conduct

You should have copies of these documents in soft copy.

  • National ID card
  • Birth certificate if you are applying for a minor
  • KES 1,050 payable through mobile money or debit or credit card
  • Two copies of invoices showing you have paid
  • A copy of C24 form printed on both sides.
  • Original hard copies of all the above documents.

You will be required to present all these to the Directorate of Criminal Investigations headquarters in your region for finger print processing. This service is available at regional Huduma Centres.

You will also submit them yourself, not on behalf of someone else.

Process of getting a certificate of good conduct Kenya

  1. You must create an account with the eCitizen platform for you to be able to apply for certificate of Good Conduct. Just open the website and register with your ID and email.
  2. Once you have an account, log in and select Directorate of Criminal Investigations. You cannot use someone else’s account to apply for the certificate.
  3. Click on Make Application
  4. Click on Police Clearance Certificate and select the second Adult option if you are an adult. If you are seeking one for your child under 18 years, select the first option.
  5. Upload the required documents and wait.
  6. It takes two weeks to get a certificate of good conduct. It will come through your eCitizen account where you can download and print.
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