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How to send and receive MPESA money Tanzania, Uganda, Rwanda

How to use MPESA Global service

Cross border mobile money transfer services are now available throughout East Africa. You can now send and receive money via MPESA from or to Tanzania, Uganda, and Rwanda. Remember that Safaricom has partnered with MTN Uganda, MTN Rwanda, and Vodacom Tanzania, therefore you can still send money across networks.

To send money via MPESA from Tanzania

This applies to Vodacom customers

  • Dial *150*00#
  • Select Send money to MPESA Kenya
  • Enter the recipient, amount, and PIN
  • Confirm
  • Send

How to send money via MPESA from Uganda

This applies to MTN Uganda customers

  • Dial *165#
  • Select Send money to MPESA Kenya
  • Enter the recipient, amount, and PIN
  • Confirm
  • Send

How to send money via MPESA from Rwanda

This applies to MTN Rwanda customers

  • Dial *830#
  • Select Send money to MPESA Kenya
  • Enter the recipient, amount, and PIN
  • Confirm
  • Send

In case you want to use MPESA to send money to another East African country that does not have a telco partnership with Safaricom MPESA, you can simply use Western Union. The Western Union option allows you to send money from MPESA to anywhere in the world apart from North Korea and Syria, or any other country that has sanctions. If you are not sure of whether the country sanctioned just call Safaricom customer care helpline 100 or 200 for clarification or reach them on @Safaricom_Care on twitter.

How to send MPESA via Western Union

USSD Procedure

  • Dial *840#
  • Select Western Union Location
  • Select New Recipient
  • Enter First name
  • Enter Last name
  • Enter Middle name
  • Enter Amount
  • Pick Destination
  • Enter 2 letter Country ISO (Where user selects ‘Other’. is a 2 LETTER abbreviation for country names e.g. ZA for South Africa, TD for Chad, KE for Kenya, UG, TZ, etc.  ISO may not always be the first two letters of the country name.)
  • Enter Purpose of funds
  • Enter source of funds
  • Confirm transaction details and charges
  • Enter M-PESA PIN

Customer will receive M-PESA SMS and another SMS with the MTCN from M-PESA Global which should be shared with the Recipient.

When sending funds to South Africa the sender is required to input a secret word. The recipient will be required to have the secret word details at the collection point to receive the funds.

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